How can we help?
Here are some frequently asked questions...
What is a stablecoin and what can I do with it?
How do I buy stablecoins?
How do I sell stablecoins?
How do I register?
What do I need to get started?
Why didn't I receive a verification text message?
Why didn't I receive a verification email?
How do I delete my account?
What are acceptable documents?
Why can't I see Express Verification option?
Does Express Verification impact my credit score?
View all articles in “Account Setup”
How to send manual Interac eTransfers
How To Buy Stablecoins With PayTrie
How To Sell Stablecoins With PayTrie
What currencies do you support?
What countries do you support?
What is Interac Request Money?
What if my bank doesn't support Interac Request Money Transfers?
What is the minimum amount for an order?
What are the transaction limits?
How long does it take a transaction to complete?
Why is my transaction cancelled or expired?
View all articles in “Transactions”
What fees does PayTrie charge?
Why should I add some ETH to my transaction?
How is the exchange rate calculated?
Privacy & Security
How do I report an unauthorized transaction?
How can I disclose a security vulnerability to PayTrie?
Is PayTrie regulated?
Does PayTrie terminate accounts?
Is this email from PayTrie?
How can I avoid digital currency scams?
How is my personal information protected?
How can I make my account more secure?
View all articles in “Privacy & Security”
What is PayTrie's referral program?
Where can I find my referral code or link?
Developer and Partners
How do I integrate PayTrie into my services?
General Cryptocurrency Knowledge
How do I set up a wallet?
What is a public key?
What is a private key?
What is CADC?
What is CADC?
What are the risks associated with buying stablecoins?
What is the CADC address?
What are the reserves backing CADC?
What are the fees for CADC?
Can I mint and redeem CADC via OTC?
Do I receive interest on my CADC holding?
What payment methods do you accept?
View all articles in “CADC FAQs”
FX - Why should I choose PayTrie for Foreign Exchange?
FX - What is the minimum amount that I can exchange?
FX - What is the fee that you charge for Foreign Exchange?
FX - Which methods of payments do you accept?
FX - How long do transactions take to process?
FX - Why should I trust PayTrie
Pig Butchering Scams
Free Giveaway Scams
Crypto Risk Statements
Crypto Asset Statement: USD Coin
Crypto Asset Statement: CAD Coin