Here are the steps on how to cancel an existing active transaction.

1. Login to your account at

2. Navigate to the "History" section using the left side navigation

3. Click on the TX ID you are looking to cancel

4. Click on the trash icon to cancel

5. Select "Yes" to confirm cancellation of the order

6. Find the Request Money Transfer from PayTrie in your email inbox. Make sure it's the same Transaction ID as the transaction you just cancelled. Click on "Decline Request"