As per FINTRAC guidelines, the verification documents need to adhere to the following requirements:

  • documents or information from a reliable source that contain the individual’s name and date of birth;
  • documents or information from a reliable source that contain the individual’s name and address; or
  • documents or information that contain the individual’s name and confirms that they have a deposit, credit card or other loan account with a financial entity.

The combination of the two uploaded documents must meet one of the following:

  1. You refer to one source to verify an individual’s name and address and a second source to verify their name and date of birth.
  2. You refer to one source to verify an individual’s name and address and a second source to verify their name and confirm a financial account.
  3. You refer to one source to verify an individual’s name and date of birth and a second source to verify their name and confirm a financial account.

 

Documents or information to verify name and address

Examples to verify name and address:

  • Canada Pension Plan (CPP) statement
  • Property tax assessment issued by a municipality
  • Provincially-issued vehicle registration
  • Benefits statement issued by federal, provincial, territorial, and municipal levels
  • Notice of assessment
  • Requirement to pay notice
  • Installment reminder / receipt
  • GST refund letter
  • Utility bill (for example, electricity, water, telecommunications)
  • Canada 411
  • T4 statement
  • Record of Employment
  • Investment account statements (for example, RRSP, GIC)
  • Canadian credit file that has been in existence for at least 6 months
  • Travel visa

Documents or information to verify name and date of birth

Examples to verify name and date of birth:

  • Canada Pension Plan (CPP) statement of contributions
  • Original birth certificate
  • Marriage certificate or government-issued proof of marriage document (long-form which includes date of birth)
  • Divorce documentation
  • A permanent resident card
  • Citizenship certificate
  • Temporary driver’s licence (non-photo)
  • Insurance documents (home, auto, life)

Documents or information to verify name and confirm a financial account

Examples to verify name and confirm a financial account:

  • Credit card statement
  • Bank statement
  • Loan account statement (for example. mortgage)
  • Cheque that has been processed (cleared, non-sufficient funds) by a financial institution
  • Telephone call, email or letter from the financial entity holding the deposit account, credit card or loan account.
  • Identification product from a Canadian credit bureau (containing two trade lines in existence for at least 6 months)
  • Use of micro-deposits to confirm account